RETAIL, REPAIR, RESCUE
WITH OVER 4 YEARS OF EXPERIENCE
FREE SILVER WARRANTY
IBSTOCK MOBILILITY GIVE A FREE TWO MONTH 60 DAY SILVER WARRANTY ON ALL PURCHASES OF OUR MOBILITY SCOOTERS AND POWER CHAIRS
IBSTOCK MOBILITY ALSO OFFERS A WARRANTY UPGRADE TO 6 MONTHS OUR GOLD WARRANTY FOR AN EXTRA £30.00
WHY BUY GOLD
Gold extends your warranty to 6 months
Gold allows you to get half price on batteries 50%
Gold gives you 20% of future repairs for two years after purchase
Gold gives you a 10% discount on a future unit
Gold gives you free call outs
IBSTOCK MOBILITY OFFERS A BRONZE WARRANTY ON OUR MOBILITY SCOOTERS WITH DEFFECTS
UPDATED FEB 2018
Terms and conditions
on purchase of your unit and on purchase of our gold warranty you will have a choice of adding brand new batteries for 50% off ibstock mobililitys retail price fitted. This offer doesn't apply to our silver warranty. if the customer chooses this option we will recycle the old batteries for safety and insurance purposes,
This warranty will include a repair warranty reparing faults with the unit such as electrical issues and motor problems for the first 30 days and 60 days on any fault with batteries.
Unit is the term that applys to anything with a motor such as a mobility scooter, stair lift, hoist, powerchair, electric chair anything that is purchased from ibstock mobilility which is motor driven.
Ibstock mobility do a 6 months upgrade gold warranty for £30.00 this extends the 2 months to 6 months Seller Ibstock mobility does not issue refunds after purchase, the units are sold as seen, We do however aim to do our best For the customer this includes repairs within the repair warranty pirod, Customer care is our greatest consern. Once the gold, silver or bronze warranty has run out ibstock mobility has no comitted responsibility on repairs and batterys but will still help at a discounted fee to our gold customers For the next 2 years after puchasing your unit also 20% off repair call outs and 10% off a new purchase this is because the customer purchased an upgraded gold warranty. Ibstock mobility also offers a 30 day bronze battery warranty on all mobility scooters sold with deffects such as sold with broken plastics
Ibstock mobility has no responsibility from the moment a customer purchases a unit for any accidents that maybe incurred as a result off human error on a used unit supplied by us, the buyer takes full responsibilty for their unit on purchase
When the customer hires a wheelchair or crutches from ibstock mobility it is not a hire in the sense of the word, but a sale.
The coustomer will pay the full cost of buying the wheelchaieator or crutches and take on all the responsibily that goes with that purchase should an accident happen whilst that customer is using the wheelchair or crutches the customer has full responsibility for there purchase of the wheelchairs or crutches, The customer has the right to bring the wheelchais or crutches back and ibstock mobility will buy back the wheelchair or crutches at reduced rate, ibstock mobility takes no responsibility once they sell a wheelchair or pair of crutches. the customer will be addviced to see terms and conditionss on our website.
Ibstock mobilility goes to great lengths to note all codes and serial numbers and also we make our own marking on parts off the unit such as battires, motors, control boxes if any noticible tampering has been done to the unit in its warranty period the customers warranty may become void. Ibstock mobilitys warranty does not cover any damage as a result of impact such as damaged plastics after the purchase date this will effect any warranty exchange. Ibstock mobililitys upgraded gold warranty is a 6 month extended warranty on batteries and the initial repair warranty stated above, you get 4 months extra for a £30.00 one of fee on top of the price of the mobility unit, you also benifit from other things like 50% of batteries 20% of future repairs and disscounts on purchases you make in the future You must keep you proof of purchase your receipt is you warranty keep it safe Summary.
Call outs cost £25.00 within a 10 mile radius of ibstock, they are free with gold customurs within 5 miles of ibstock, anything over five miles they will be a charged at £2.50 per mile on every mile after. the fee also applys to call out fees over the 10 miles.
The batteries you buy from ibstock mobility with free fitting are garanteed for 3 months, any warranty on batteries are covered unless they are tampered with or drained till the are dead with no life, this would happen as a result of someone leaving the unit switched on over 3 days or more resulting in the charger not having the ability to charge them back up, this responsibilite lies whith the cushomer that purchased the mobility scooter from ibstock mobility. ibstock mobilitys warranty can not be sold on with the scooter the warranty covers the customer and scooter linked as one to validate the warranty.
Ibstock mobility does a great warranty because our main consern is our customers for them to be happy and satisfied with there purchase , our prices are fair and in most cases match private sellers prices, Why take the chance with a private seller with no warranty so much can go wrong, get it right first time with ibstock mobility.